But asking ourselves what went well starts the Retrospective on a positive note and allows us to acknowledge all the good things that have happened, too. The Four Question Retrospective Question One: What Went Well? In the quest to make improvements, it’s natural to focus on pain points: things that didn’t go well. Retrospectives are about improving the way teams are working - both what we do and how we do it - which will become even clearer as we elaborate on what each question is designed to focus us on. The four questions themselves address the looking back part of the process - we’ll tackle the looking forward part (actions to embed improvement) at the end of this article.Įach of these four questions plays a vital role in understanding how things went for the team in working together. We Look at the Past to Improve the Future Before we delve into the specifics, it’s important to note that when we’re answering these questions, we must always be looking at the past. Her questions were different, but the core of the method is first reflecting on what has happened in the past (both positive and negative) and then deciding on what to do in the future to improve. She developed a technique called the Daily Temperature Reading, aimed at keeping relationships healthy and happy. Virginia Satir, the “mother of family therapy”. Where Do Retrospectives Come From? Retrospectives are popular in the team-working world of the Lean and Agile community but the technique was inspired by the wonderful work of In our experience, understanding the background of the technique and the importance of the wording of the questions helps teams immensely in getting real value out of their retrospectives. But as with all things simple, it’s not necessarily easy.
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